Privacy Policy

Effective date: August 29, 2026

This Privacy Policy explains how Home Selling Solutions of the Triad, LLC and Wilson Residential Properties, LLC (collectively, “we,” “us,” or “our”) collect, use, disclose, and protect information when you visit pam-robinson.com or related pages, complete a form, communicate with us, or use our real estate, property management, rental, or seller-solution services.

1. Information We Collect

We may collect information you provide directly, including:

• Name, mailing address, email address, and telephone number;
• Property address, property condition, ownership, mortgage, equity, rental, and transaction information;
• Your real estate goals, preferred contact method, timeline, and form responses;
• Messages, appointment details, call information, and records of your communications with us;
• Rental application, tenant, owner, vendor, payment, maintenance, or property-management information when applicable; and
• Other information you voluntarily provide.

We may also collect technical information automatically, such as your IP address, browser and device type, pages visited, referring source, approximate location, and cookie or analytics identifiers.

2. How We Use Information

We may use information to:

• Respond to inquiries and provide requested property or strategy reviews;
• Provide residential sales, purchasing, rental, and property-management services;
• Evaluate whether a property may qualify for a direct purchase or another seller solution;
• Schedule appointments and communicate by telephone, email, or text according to your choices and applicable law;
• Operate, personalize, secure, and improve our websites, forms, advertising, and services;
• Maintain business, transaction, consent, and compliance records;
• Prevent fraud, protect legal rights, and comply with legal or regulatory obligations; and
• Send marketing communications when permitted. You may unsubscribe from marketing emails or revoke text-message consent at any time.

3. Text Messaging and Consent

We do not sell, rent, or share mobile telephone numbers, text-messaging originator opt-in data, or consent information with third parties or affiliates for their marketing or promotional purposes. Information may be shared with service providers that help us deliver messages and operate our communications, but only as necessary to provide those services on our behalf.

4. When We Disclose Information

We may disclose information:

• To service providers that support our CRM, website hosting, forms, communications, analytics, document processing, transaction management, property management, payment processing, or direct-mail operations;
• To real estate professionals, attorneys, title companies, inspectors, contractors, vendors, owners, tenants, applicants, lenders, government agencies, or transaction participants when necessary for a requested service or transaction;
• When you direct us or provide consent;
• To comply with law, legal process, licensing requirements, or a lawful government request;
• To protect safety, prevent fraud, enforce agreements, or defend legal rights; or
• In connection with a merger, reorganization, financing, sale, or transfer of all or part of a business, subject to applicable law.

We do not sell your personal information for money. We do not share SMS opt-in information for third-party marketing.

5. Cookies and Analytics

Our websites and service providers may use cookies, pixels, and similar technologies to operate pages, remember preferences, understand traffic, measure campaigns, and improve services. You can restrict cookies through your browser settings, although some features may not function properly.

6. Data Security and Retention

We use reasonable administrative, technical, and physical safeguards designed to protect information. No internet transmission or storage system is completely secure, so we cannot guarantee absolute security. We retain information for as long as reasonably necessary to provide services, maintain records, resolve disputes, enforce agreements, and satisfy legal, licensing, accounting, and compliance requirements.

7. Your Choices

• Email: Use the unsubscribe link in a marketing email or contact us.
• Text messages: Reply STOP to unsubscribe. Reply HELP for assistance.
• Calls: Tell us if you do not want further marketing calls.
• Information requests: Contact us to request access, correction, or deletion. We will respond as required by applicable law and may retain information when legally permitted or required.

8. Third-Party Websites

Our pages may link to third-party websites or services. Their privacy practices are governed by their own policies, and we are not responsible for their content or practices.

9. Children’s Privacy

Our websites and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13 through these websites.

10. Changes to This Policy

We may update this Privacy Policy periodically. The revised version will be posted on this page with an updated effective date.